Support
Gridrive Support
If you need help installing Gridrive, troubleshooting an issue, or have a question about the add-in, our team is here to help.
Contact support
Email us at hello@gridrive.com and we'll help you as quickly as we can.
To help us resolve issues faster, include a short description of the problem, what you were trying to do, your Excel version, and any screenshots or error messages if available.
Common support topics
- Installing Gridrive from Microsoft AppSource.
- Keyboard shortcuts not responding or conflicting.
- Troubleshooting issues in Excel on desktop or web.
- Feature requests and bug reports.
Frequently asked questions
Quick answers to the questions we hear most often.